Method for ranking analysis tools
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United States of America Patent
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Sep 16, 2014
Grant Date -
Sep 12, 2013
app pub date -
Mar 7, 2012
filing date -
Mar 7, 2012
priority date (Note) -
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Abstract
Analysis tools are used for resolving a service request for software performance problems. Ranking of the analysis tools includes measuring a plurality of times to resolution of a plurality of service requests for software performance problems after runnings of a plurality of analysis tools are initiated; capturing sets of errors in the plurality of service requests; storing identities of the plurality of analysis tools with the times to resolution of the service requests and the sets of errors; determining an average time to resolution of each of the plurality of analysis tools for each set of errors; organizing the plurality of analysis tools into one or more categories using the sets of errors; and ranking the analysis tools within each category using the average times to resolution of the analysis tools within the category.
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