IP telephony architecture including information storage and retrieval system to track fluency

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8842818
APP PUB NO 20080003964A1
SERIAL NO

11538730

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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In one embodiment, an enterprise network is provided that includes subscriber communication devices 120, 148, and 150, an archival server 128 to store representations of communications between subscribers and/or between subscribers and nonsubscribers, and a module 160, 168, and/or 174 that analyzes a communication by a subscriber for selected content and, when the selected content is present in the communication, determines a weighted value associated with the communication and/or subscriber. The value reflects timing information associated with the communication. The archival server subsequently uses the weighted value to locate the recorded communication and/or identify the subscriber as being fluent in the selected content.

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First Claim

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Patent Owner(s)

  • AVAYA INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Alperin, Jonathan Mendham, US 3 88
Chavez, David L Broomfield, US 50 1573

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