System and method for effecting special treatment of emergency calls originating from a temporarily designated region

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United States of America Patent

PATENT NO 8913982
SERIAL NO

12553137

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system for effecting special treatment of emergency calls originating from a temporarily designated region; emergency calls originating from the region ordinarily being routed to a first emergency answering position. The system includes: (a) a geographic mapper; (b) a polygon manager coupled with the geographic mapper; at least one of the geographic mapper and the polygon manager unit being coupled with an emergency network handling the emergency calls; the polygon manager and the geographic mapper cooperating to effect designation of the region; and (c) a call routing unit coupled with the emergency network and coupled with at least one of the geographic mapper and the polygon manager. The call routing unit provides alternate call routing of the emergency calls originating in the region substantially while the region is designated to at least one other emergency answering position than the first emergency answering position.

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Patent Owner(s)

  • WEST CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eich, William J Wheaton, US 9 90

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