Administering incident pools for incident analysis
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United States of America Patent
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Feb 10, 2015
Grant Date -
Feb 6, 2014
app pub date -
Aug 6, 2012
filing date -
Aug 6, 2012
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Methods, apparatuses, and computer program products for administering incident pools for incident analysis in a distributed processing system are provided. Embodiments include an incident analyzer receiving a plurality of incidents from an incident queue. The incident analyzer also assigns each received incident to an incident pool having a predetermined initial period of time. The predetermined initial period of time is the time within which the incident pool is open to the assignment of incidents. The incident analyzer calculates an arrival rate that incidents are assigned to the incident pool. The incident analyzer also extends based on the arrival rate, for each incident assigned to the incident pool, the predetermined initial period of time by a particular period of time.
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