Automatically connecting to a best available calling device based on resource strength

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8971866
APP PUB NO 20140051390A1
SERIAL NO

13585038

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method, computer program product, and computer system for automatically connecting a calling device to a best available calling device based on resource strength. A computer system receives from a first calling device a request for a call to a second calling device and evaluates resource strength of the second calling device. The computer system determines one or more third calling devices, in response to determining that the resource strength of the second calling device is low. The computer system compares resource strength of the one or more third calling devices with that of the second calling device and determines a best available one of the one or more third calling devices. The computer system connects the call by connecting the first calling device and the best available one of the one or more third calling devices.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bhogal, Kulvir S Fort Worth, US 322 4761
DeLuca, Lisa Seacat San Francisco, US 788 5758
Peterson, Robert R Austin, US 76 1276
Silva, Asima Holden, US 177 1427

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