Prioritizing service requests

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8972551
SERIAL NO

12768297

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Disclosed are various embodiments for prioritizing service requests. A service request destined for processing by a service provider is obtained in at least one computing device. The service provider is configured to provide a service. The service request includes at least one client-specified parameter indicating a priority of the service request. A load associated with the service is determined. The service request is prioritized for an initial processing stage of the service provider when the load meets at least one threshold. The prioritizing for the initial processing stage is based at least in part on the at least one client-specified parameter. The service request is prioritized for an additional processing stage of the service provider when the load meets the at least one threshold. The prioritizing for the additional processing stage is based at least in part on the at least one client-specified parameter and a result of the initial processing stage.

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Patent Owner(s)

  • AMAZON TECHNOLOGIES, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Atkin, Drew Evan Needham, US 2 10
Coleman,, IV Paul Lee Snoqualmie, US 4 41
Yanacek, David C Seattle, US 9 209

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