Access control center workflow and approval

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United States of America Patent

PATENT NO 8978104
SERIAL NO

12178566

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Abstract

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Methods and systems are disclosed for providing indirect and temporary access to a company's IT infrastructure and business applications. The methods/systems involve establishing an access control center (ACC) to control the access that technical support personnel may have to the company's IT infrastructure and business applications. Thin client terminals with limited functionality may then be set up in the ACC for use by the technical support personnel. The thin client terminals connect the technical support personnel to workstations outside the ACC that operate as virtual desktops. The virtual desktops in turn connect the technical support personnel to the IT infrastructure and business applications. An ACC application may be used to control the connection between the thin client terminals and the virtual desktops and the virtual desktops and the IT infrastructure and business applications.

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Patent Owner(s)

  • UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Francovich, Edward Allen Helotes, US 7 38
Wilkinson, Christopher Thomas San Antonio, US 29 110

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