Automated tagging and tracking of defect codes based on customer problem management record
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United States of America Patent
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Apr 14, 2015
Issued Date -
N/A
app pub date -
Mar 1, 2013
filing date -
May 16, 2012
priority date (Note) -
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Abstract
A routine for tagging and tracking source code may be implemented in a software development environment. The routine begins upon the identification of a defect in a software product or system. Once the defect has been identified and rectified, a search of other source code (typically located in a source code management system that supports version control) is specified. Using the search specification, the system automatically identifies the code snippet to be searched and begins searching the identified codebase for duplicates. A ticket or service record is then created for every duplicate/similar code snippet found during the search. The ticket/record enables software defect tracking to be carried out on the newly-located instances of the code. The system also automatically manages the code snippets identified by the duplicate detection.
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