Root cause analysis using interactive data categorization

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United States of America Patent

PATENT NO 9015194
APP PUB NO 20090012970A1
SERIAL NO

11824980

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Abstract

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A computer-implemented method for processing a plurality of data items includes defining a set of one or more categories having a corresponding set of conditions that associate the data items with the categories. A sub-categorization request, requesting to divide a category from among the categories into lower-level categories, is accepted from a user. The data items associated with the category are processed responsively to the sub-categorization request, so as to automatically suggest the lower-level categories.

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Patent Owner(s)

  • VERINT SYSTEMS INC.;VERINT SYSTEMS LTD.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brand, Michael Clayton South, AU 75 1056
Gvili, Yaron Kfar Saba, IL 12 176
Shochet, Ofer Tel Aviv, IL 9 364
Sokolovsky, Alexander Tel Aviv, IL 1 26
Ziv, Dror Daniel Huntington, US 5 231

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