Method and system for providing targeted messages

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United States of America Patent

PATENT NO 9025742
SERIAL NO

11761230

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Importance

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Abstract

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A method, system and apparatus for providing targeted messages. Engagement may be made in a communication session with a customer. An impact event indication may be received from the customer during the communication session. A targeted message may be obtained based on the impact event indication. A targeted message may be provided to the customer in response to the received impact event indication.

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Patent Owner(s)

  • UNITED SERVICES AUTOMOBILE ASSOCIATION;UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cantu,, II Jose Jesus San Antonio, US 2 10

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