Method and system to combine keyword and natural language search results

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United States of America Patent

PATENT NO 9047377
APP PUB NO 20140149377A1
SERIAL NO

14157285

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Abstract

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A method includes receiving a search query from a user interface. The method includes performing a keyword search at a computer device based on the search query to generate keyword search results. The method includes performing a natural language search of a frequently-asked question database based on the search query to generate frequently-asked question search results. The method also includes outputting a display page for display at a display device. The display page categorizes the keyword search results and the frequently-asked question search results into a plurality of categories.

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Patent Owner(s)

  • NUANCE COMMUNICATIONS, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Edwards, Gregory W Austin, US 22 435
Jia, Yongmei Chicago, US 6 185
Miller, Mary C Plano, US 9 243
Niemeyer, Jeffrey Michael O'Fallon, US 4 182

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