Method and system of diagnosing a video condition experienced at a customer premises

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United States of America Patent

PATENT NO 9066067
APP PUB NO 20140241170A1
SERIAL NO

14277177

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A test controller can be operable to diagnose a video condition experienced at a customer premises. The test controller can include a port coupled to the customer premises. The test controller can also include a processor operable to activate a diagnosis sequence, send a set of questions to equipment at the customer premises, and isolate a cause of the video condition to a portion of the network, in response to receiving test a video access device can include a first port coupled to particular test equipment and a second port coupled to video access devices. The test controller can be part of a system that includes methods used to diagnose the video condition experienced at the customer premises.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bajpay, Paritosh Edison, US 167 1897
Chong, Shiu Y Fair Haven, US 9 70
Lu, David H Morganville, US 56 575
Russell, Sam Tinton Falls, US 11 134

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