Messaging and application system integration

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9088660
APP PUB NO 20090074159A1
SERIAL NO

12210006

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system includes receiving a voicemail data object at a business application system. The voicemail data object is associated with a voicemail originated from a caller, and includes a caller identifier identifying the caller that originated the voicemail. The voicemail data object is automatically associated with an entity data object of the business application system, the association being based on the caller identifier. A voicemail indicator is presented to a user of the business application system based on the association, the presentation of the voicemail indicator being in conjunction with presenting of caller identification information for the caller.

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Patent Owner(s)

  • BT AMERICAS INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Goldfarb, Gregory Lloyd Half Moon Bay, US 2 245
Narayan, Ramani Cupertino, US 39 832

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