Fault tracing system and method for remote maintenance
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United States of America Patent
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Aug 11, 2015
Grant Date -
Jul 4, 2013
app pub date -
May 16, 2012
filing date -
Dec 29, 2011
priority date (Note) -
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Abstract
Provided is a fault tracing system and method for remote maintenance. The fault tracing method includes detecting faults by receiving error events or fault diagnosis request messages, generating transactions for the detected faults, tracing the faults according to the transactions, and notifying a client terminal or user of the fault diagnosis results. Accordingly, it is possible to accurately trace a fault even in a home/building network environment complicatedly consisting of various resources.
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