Identifying an incident-addressing step

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United States of America Patent

PATENT NO 9104753
APP PUB NO 20140250125A1
SERIAL NO

13781826

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Abstract

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Relationships among incident-addressing steps, applications, and incidents are determined, based on information relating to the applications and the incidents. For addressing a given incident that occurred with respect to a particular application, at least one incident-addressing step is identified using the determined relationships.

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Patent Owner(s)

  • ENT. SERVICES DEVELOPMENT CORPORATION LP

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gibson, Jonathan David Austin, US 7 77
Monson, Ronald Locust Grove, US 3 20
Ortman, John L Westerville, US 2 12
Stuempfle, Matthew A Raleigh, US 5 64

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