System and method for communication management

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United States of America Patent

PATENT NO 9106450
APP PUB NO 20090116403A1
SERIAL NO

11933651

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Abstract

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A method and computer program product for managing communications with a user include defining one or more communication profiles for a user, in which defining the one or more communication profiles includes defining one or more communication channels for the user, and defining a preferred communication schedule for each of the one or more communication channels. The preferred communication schedule is associated with a respective one of the one or more communication channels. Communications with the user by a contacting user are managed based upon, at least in part, the one or more communication profiles for the user.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Callanan, Sean Dublin, IE 74 860
Chakra, Al Apex, US 370 4289
Denner, Gary Kildare, IE 70 936
O'Sullivan, Patrick Joseph Dublin, IE 160 2143

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