Managing service level agreements using statistical process control in a networked computing environment
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United States of America Patent
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Aug 18, 2015
Grant Date -
May 24, 2012
app pub date -
Nov 22, 2010
filing date -
Nov 22, 2010
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Abstract
Embodiments of the present invention relate to the use of event processing (e.g., for complex events) in a cloud infrastructure using Statistical Process Control (SPC) techniques to detect changes in a holistic system. Specifically, events (e.g., complex events that occur over multiple layers in the architecture) may be detected and/or correlated by an event processor. Thereafter, an SPC engine will determine if the events impact a set of SLAs based on a set of Key Performance Indicators (KPIs), which are measurements indicating actual performance of the cloud computing environment versus stated goals. The SPC engine will then determine if a set of actions is needed to address the events to avoid the SLAs terms from not being met. If so, a provisioning engine can carry out any needed actions.
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