Image forming apparatus, operation supporting method for image forming apparatus, and storage medium for fixing a failure relating to image formation

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United States of America Patent

PATENT NO 9113016
APP PUB NO 20150055166A1
SERIAL NO

14463426

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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There is provided an image forming apparatus capable of providing effective guidance on operation procedures for fixing a failure such as a paper jam when the failure occurs. The image forming apparatus displays operation contents for fixing the jam and operations to be performed to resume the stopped job are displayed on a simple maintenance screen. When the jam is fixed according to the operations of the contents, the screen is switched to a reread standby screen. In a case where detailed guidance is necessary, the screen is switched to a detailed maintenance screen.

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Patent Owner(s)

  • CANON KABUSHIKI KAISHA

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Tachibana, Yoshiro Inagi, JP 36 199

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