Diagnosing printer malfunction from malfunction-related input

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United States of America Patent

PATENT NO 9114650
APP PUB NO 20140022574A1
SERIAL NO

13555634

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Abstract

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A malfunction diagnosis system of a printer is provided. A printer controller receives malfunction-related input by the user from an input device, which user input specifies a print defect perceptible to the user. It generates image data representing a test print job in response to the user input specifying the perceptible print defect, and forwards the test print job image data to the printing unit to produce a corresponding test printout. Measurement data output from a sensing device as measured on the test printout is received and analyzed, and information indicative of a cause for the print defect based on the analyzed measurement data output from the sensing device is output.

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Patent Owner(s)

  • HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Karni, Zachi Givat Ella, IL 9 86
Nachlieli, Hila Haifa, IL 31 303
Raz, Shaul Shimshit, IL 4 33

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