Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9131047
APP PUB NO 20140080461A1
SERIAL NO

14084520

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.

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Patent Owner(s)

  • NUANCE COMMUNICATIONS, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Allan, Kevin Seattle, US 24 1264
Roundtree, Brian Seattle, US 56 2951
Trinneer, Thomas Bellevue, US 2 11

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