Estimating the time until a reply email will be received using a recipient behavior model

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United States of America Patent

PATENT NO 9146895
APP PUB NO 20140089242A1
SERIAL NO

13627075

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Abstract

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A method is provided in an email communication system having at least a processor. The method includes generating an estimate of a receipt time of a reply email from a recipient of an initial email using a recipient behavior model that applies machine learning to the initial email and to training data from other emails. The method further includes indicating the estimate to a user using an indication device.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lynar, Timothy M Carlton Vic, AU 87 597
Steer, Kent C Carlton Vic, AU 16 63

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