Use of metrics selected based on lag correlation to provide leading indicators of service performance degradation

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United States of America Patent

PATENT NO 9195563
APP PUB NO 20120254414A1
SERIAL NO

13433678

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Abstract

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The present description refers to a computer implemented method, computer program product, and computer system for identifying a service metric associated with a service, identifying one or more abnormalities of one or more infrastructure metrics that occur within a time window around an abnormality of the service metric, determining a set of candidate infrastructure metrics for the service metric based on how many times an abnormality of an infrastructure metric occurred within a time window around an abnormality of the service metric, determining a degree of lag correlation for each candidate infrastructure metric with respect to the service metric, selecting one or more candidate infrastructure metrics having a degree of lag correlation that exceeds a threshold to be a leading indicator infrastructure metric for the service metric, and providing a performance degradation warning for the service when an abnormality of one of the leading indicator infrastructure metrics is detected.

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Patent Owner(s)

  • BMC SOFTWARE, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Scarpelli, Joseph A Half Moon Bay, US 7 457

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