Quality of experience determination for multi-party VoIP conference calls that account for focus degradation effects
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United States of America Patent
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Jan 5, 2016
Grant Date -
Jun 4, 2015
app pub date -
May 29, 2014
filing date -
Dec 4, 2013
priority date (Note) -
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Abstract
In one embodiment, the quality of experience for a multi-part conference call is determined. Values for network characteristics for a conference call between at least three parties is captured using a multi-party conference call system. The network characteristics encompasses at least parameters expressed in an E-Model R-Factor equation. A quality of experience (QoE) is determined that accounts for degradation effects. The determined QoE is represented as a corrected mean opinion score (MOS) perceived by the receiving party. A controllable parameter of the conference call is dynamically and automatically modified to positively affect the determined QoE of the receiving party when the QoS is below a designated minimal QoE threshold.
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