Computer telephony integration complete healthcare contact center

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9258422
SERIAL NO

14025857

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Methods, systems, and products enable a healthcare facility or server to process incoming communications. When a communication is received, the time and a recipient's address may be compared to a schedule of procedures. The recipient's address may be associated with a patient or with medical personnel, such as a physician or nurse. If the time and the recipient's address match an entry in the schedule of procedures, then an alternate destination may be chosen for the communication.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Turcan, Diane Brown Smyrna, US 21 702
Wellons, David L Marietta, US 21 702

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