Methods and apparatus to provide contact management with directory assistance

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United States of America Patent

PATENT NO 9270821
APP PUB NO 20130272517A1
SERIAL NO

13916173

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Methods and an apparatus for providing contact management with directory assistance. An example method includes obtaining, via a processor, a billing record generated to track usage of a directory assistance service by a caller, the billing record comprising a first data object conveyed to the caller in association with the usage of the directory assistance service; querying, via the processor, a first directory with the first data object of the billing record to obtain listing information associated with the first data object; and conveying a contact record including the obtained listing information to a device associated with the caller.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.;AT&T KNOWLEDGE VENTURES, L.P.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Pearson, Larry B San Antonio, US 154 2735

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