System-level issue detection and handling
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United States of America Patent
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Mar 1, 2016
Grant Date -
Nov 5, 2015
app pub date -
Jul 13, 2015
filing date -
Mar 15, 2013
priority date (Note) -
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Abstract
Issue detection and handling technology in which issue definitions that enable detection of issues at different devices of an enterprise level system that operate different applications are maintained. Solution definitions that relate to resolving issues detected based on the issue definitions are also maintained. Issue detection logic based on the issue definitions is provided to each of the different devices of the enterprise level system. Issue detection information collected based on the issue detection logic is received from at least one of the different devices of the enterprise level system. Based on the issue detection information, an issue at the at least one device is determined. A solution definition related to resolving the determined issue is accessed from the solution definitions. Based on the accessed solution definition, an operation directed to handling the determined issue is performed.
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