Method and apparatus for suppressing duplicate alarms

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United States of America Patent

PATENT NO 9286784
APP PUB NO 20140104058A1
SERIAL NO

14137330

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Abstract

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A method and apparatus for ignoring a duplicated alarm in a communications network are described. In one embodiment, at least one alarm message associated with at least one event is received. A determination of whether the at least one event exists in a database is subsequently made. The at least one event is recorded in the database if the at least one event does not exist in the database. Conversely, the at least one alarm message is suppressed if the at least one event exists in the database.

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Patent Owner(s)

  • SERVICENOW, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Sheleheda, Daniel Florham Park, US 16 769
Singer, Michael Basking Ridge, US 41 562

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