Messaging system with content-based dynamic menu generation
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United States of America Patent
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Mar 22, 2016
Grant Date -
Aug 2, 2007
app pub date -
Feb 2, 2006
filing date -
Feb 2, 2006
priority date (Note) -
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Abstract
A unified messaging system for an enterprise includes a messaging module operable to store a message sent by a first user to a second user in a first media type, and to deliver the message to the second user in either the first type or a second media type. A natural language speech parsing (NLSP) module coupled with the messaging module is operable to detect an actionable item contained within the message, the messaging module dynamically modifying a response menu to include an option corresponding to the actionable item, and then presenting the modified response menu to the second user concurrent with or following delivery of the message. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.
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