Occasionally-connected computing interface

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9331969
APP PUB NO 20150012848A1
SERIAL NO

14322736

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Described are computer-based methods and apparatuses, including computer program products, for allowing a user to switch between interfacing with a service through a network or through short message service (SMS). A chat service is executed through which a first user at a first computer can communicate directly with a second user at a second computer. A request is received from the first computer to enable the first user to interface with the chat service through a mobile device of the first user using SMS instead of through the network using the first computer. The chat service is configured to interface with the mobile device through SMS, including communicating chat information through SMS to the first user's mobile device, and communicating control information through SMS to the first user's mobile device such that the first user can control a full functionality of the chat service using SMS.

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Patent Owner(s)

  • LIVEPERSON, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Barak, Matan Ra'anana, IL 39 2271
Kehat, Arnon-Naftally Zoran, IL 4 1264
Yagil, Noam Timrat, IL 5 254

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