Automatic determination of caller identification data in outgoing calls
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United States of America Patent
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May 10, 2016
Issued Date -
N/A
app pub date -
Oct 30, 2015
filing date -
Jun 26, 2015
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Automatic determination of caller identification information and encoding of such information in outgoing data requests, such a API calls to a call management component, are disclosed herein. The caller identification information may be determined by analyzing information associated with a call target to determine if the target has a custom outbound telephone number assigned, was contacted through a specific campaign, has local geographic data, is being called from a specific entity, or is being made from a call originator with a specific outbound number set. The system may execute machine learning on previous calling data in order to update caller identification selection models used for other outgoing calls.
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