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United States of America Patent

PATENT NO 9367620
APP PUB NO 20140129584A1
SERIAL NO

14049766

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Abstract

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A method, system, and/or computer program product handles a query generated by a user of one of multiple local network devices that are coupled to a network. Multiple system queries are autonomously issued, by a computer that is coupled to the network, requesting states of the local network devices. Query statements, responsive to the system queries and being sent to a wide area network search engine, are intercepted. A natural language query, which is a logical query that is answered by one of the multiple query statements, is generated from one of the multiple query statements. An unstructured query, from a user, about a state of a particular device is received. The unstructured query from the user is compared with the natural language query in order to determine if a match between the query from the user with the natural language query exceeds a predetermined threshold value.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Maple, Elizabeth J Basingstoke, GB 22 92
Pilot, Richard W Southampton, GB 21 145
Ross, Martin A Gosport, GB 90 274
Stirling, Craig H Southampton, GB 64 291
Stirling, Ian T Chandlers Ford, GB 10 35

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