Communications device

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9369229
APP PUB NO 20130297965A1
SERIAL NO

13991738

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A diagnostic processor (24) is installed in a router (2) on the user side of a network termination. This processor can be downloaded from the network and can in turn be downloaded to user terminals in a local network. On detection of a fault, the processor retrieves data from a store of fault rectification instructions, for display in a form appropriate to a user terminal, giving the user instruction appropriate to the fault condition detected and the type of router being used. This allows the user to rectify the problem without recourse to online or telephone helplines, which may be unavailable because of the prevailing fault condition.

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First Claim

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Patent Owner(s)

  • BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Mensah, Trevor Weston, GB 4 36

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