Chatbots
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Jun 14, 2016
Grant Date -
Sep 4, 2014
app pub date -
Jan 7, 2014
filing date -
Jan 8, 2009
priority date (Note) -
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status (Latency Note)
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Abstract
In one aspect, the invention concerns a method of operating a chatbot to engage in a conversation with a correspondent the method comprises building a profile having plural profile variables for the correspondent; and during the conversation with the correspondent; selecting a node in the conversation data structure for processing based on the one or more profile variables, and processing the node to follow a conversation path based on the node's coded instructions and/or relationship with other nodes. In another aspect, the method comprises the steps of attempting to match the conversation data structure of the chatbot; if a matched node is found, selecting the matched node for processing; but if a matched node is not found, selecting a node for processing using a fuzzy search, or using a default procedure.
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