Multi-channel and multi-modal language interpretation system utilizing a gated or non-gated configuration

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United States of America Patent

PATENT NO 9374465
SERIAL NO

14620172

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Abstract

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A system, computer program product, and process are provided for multi-channel language interpretation. An interpreter voice communication device receives, from a PSAP communication device on a first channel, a request for language translation of a communication. The interpreter voice communication device also receives data through the first channel that assists a language interpreter in performing the translation. An interpreter computing device establishes a language interpretation session through a second channel with a PSAP workstation. The interpreter computing device also provides a real-time language translation of the communication based upon the data received through the first channel.

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Patent Owner(s)

Patent OwnerAddress
LANGUAGE LINE SERVICES INCONE LOWER RAGSDALE DRIVE BUILDING #2 MONTEREY CA 93940

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
D'Penha, Lindsay Carmel, US 26 127
Swanson, Scott Salinas, US 14 255
Walker, Angus Woodinville, US 1 1

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