Apparatus for identifying root cause using unstructured data

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United States of America Patent

PATENT NO 9477749
APP PUB NO 20130231920A1
SERIAL NO

13782914

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method of identifying root cause of an observation by leveraging features from unstructured data is disclosed. A report generation component may be configured to generate a report. A report presentation component may be configured to allow an operator to select an observation from the report. A root cause component may be configured to determine one or more causal factors associated with the observation.

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Patent Owner(s)

  • CLARABRIDGE, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Mathew, Thomas Herndon, US 35 233
Voorhees, Kenneth Robert Vienna, US 2 86

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