Updating of troubleshooting assistants

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9507689
APP PUB NO 20160077947A1
SERIAL NO

14488977

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Methods and arrangements for providing assistance with troubleshooting for system updates. There is sent, to a first database, a feature log associated with an update event at a first location. The feature log is pooled in the first database with feature logs associated with update events at other locations. A signature is created of at least one update from the first database, and the signature is added to a signature database. The signature database is employed to identify one or more deviations, when the at least one update fails in at least one location. The one or more deviations are ranked with respect to at least one other deviation. Other variants and embodiments are broadly contemplated herein.

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First Claim

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Basu, Gaurab Howrah, IN 3 43
Jayachandran, Praveen Bangalore, IN 66 1332
Jeswani, Deepak Kumar New Delhi, IN 2 20
Ranchal, Rohit West Lafayette, US 24 42
Verma, Akshat New Delhi, IN 52 2053
Viswanathan, Balaji Bangalore, IN 29 891

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