Integrating and managing social networking information in an on-demand database system

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United States of America Patent

PATENT NO 9519711
SERIAL NO

14145870

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Some embodiments comprise integrating information from a social network into a multi-tenant database system. A plurality of information from the social network is retrieved, using a processor and a network interface of a server computer in the multi-tenant database system, wherein the plurality of information is associated with a message transmitted using the social network. Metadata related to the transmitted message is generated, using the processor. A conversation object is generated, using the processor, based on the plurality of information associated with the transmitted message and the metadata related to the transmitted message. The conversation object is then stored in an entity in the multi-tenant database system, using the processor of the server computer.

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Patent Owner(s)

  • SALESFORCE.COM, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chauhan, Chet San Francisco, US 8 68

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