System and method for managing a communication session
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United States of America Patent
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Dec 20, 2016
Grant Date -
Sep 17, 2015
app pub date -
Mar 16, 2015
filing date -
Mar 17, 2014
priority date (Note) -
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status (Latency Note)
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Abstract
In one embodiment, a method of managing a live electronic communication session comprises receiving parameters from a user. The parameters are associated with at least one communication preference of the user. The method further comprises determining a first contact profile from a plurality of contact profiles using the one or more parameters. The first contact profile comprises a first set of information and a second set of information. The method further comprises permitting the user to access the first set of information and preventing the user from accessing the second set of information. The method connects the user and a first contact associated with the first contact profile to a live electronic communication session. The method further comprises determining a duration of the live electronic communication session, and determining, using the duration of the live electronic communication session, to permit the user to access the second set of information.
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