Systems and methods for authentication of customers
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United States of America Patent
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Jan 31, 2017
Grant Date -
N/A
app pub date -
Sep 1, 2015
filing date -
Sep 16, 2014
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A computer-implemented method and system for authenticating identification of a customer during interaction with a company representative. Data is received and stored relating to the customer at a computer. The data includes one or more identification attributes associated with the customer and one or more authentication data attributes associated with the customer. An interaction is commenced between the customer and the company representative. Captured is one or more identification attributes and authentication data attributes relating to customer from the interaction between the customer and the company representative. The customer is identified by matching a captured identification attribute with a stored identification attribute. The customer is authenticated by matching a captured authentication data attribute with a like stored authentication data attribute associated with the identified customer.
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