Prioritizing multiple callers with a suggested time for a caller to call back

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United States of America Patent

PATENT NO 9565300
SERIAL NO

15091885

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A computing device includes a memory; and a processing circuit coupled to the memory and configured to receive call data regarding a plurality of telephone calls placed to the computing device, each of the plurality of telephone calls being placed by a caller; prioritize each caller based on the call data and prioritization data stored in the memory, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device and including at least one of electronic contact data, electronic calendar data, and social media data; determine a future time for each caller to speak with the receiver based on the prioritization of each caller; and transmit a message to each caller providing an indication of the future time.

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Patent Owner(s)

  • ELWHA LLC

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chan, Alistair K Bainbridge Island, US 228 3112
Duncan, William David Mill Creek, US 107 2846
Hyde, Roderick A Redmond, US 2910 56057
Yildirim, Ozgur Emek Bellevue, US 22 216

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