Enhanced diarization systems, media and methods of use

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United States of America Patent

PATENT NO 9571652
SERIAL NO

13442767

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Enhanced diarization systems and methods of use are provided herein. Some exemplary methods may include applying one or more rules that affect separation of the call audio data into segments, the rules being associated with the at least one call schema, separating the call audio data into segments according to the one or more rules, grouping segments of call audio data associated with a speaker, and storing in a storage media an identifier and the grouped segments for the speaker.

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Patent Owner(s)

  • VERINT AMERICAS INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Efron, Andrew S San Mateo, US 1 24
Guerra, Lisa Los Altos, US 13 609
Gutierrez, Richard San Jose, US 25 1136
Rajakumar, Anthony Fremont, US 26 1418
Zeppenfeld, Torsten Emerald Hills, US 14 463

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