System, method and apparatus for troubleshooting an IP network

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United States of America Patent

PATENT NO 9577895
APP PUB NO 20150006879A1
SERIAL NO

14485486

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present invention provides a system, method and apparatus for troubleshooting one or more communications between a first device and a second device. A monitoring device disposed between the first device and the second device receives a message associated with the communication(s), analyzes the received message and stores the analyzed message whenever the analyzed message satisfies one or more troubleshooting criteria. The one or more troubleshooting criteria may include one or more data element criteria, one or more event-based criteria, one or more time-based criteria, one or more logical operators or a combination thereof. The method can be implemented using a computer program embodied on a computer readable medium having one or more code segments to perform the method steps.

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Patent Owner(s)

  • AVAYA INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kurapati, Srikrishna Richardson, US 19 621
Naim, Ghassan Plano, US 26 635

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