Rich media interactive voice response
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United States of America Patent
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Aug 15, 2017
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app pub date -
Apr 29, 2016
filing date -
Apr 29, 2016
priority date (Note) -
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Abstract
The systems and methods are directed towards embodiments for implementing an interactive voice response (IVR) system with the voicemail system. The combination of the two systems would allow the recipient to listen to a recorded voicemail message and receive associated IVR commands that can be provided by the sender. The IVR commands allow the sender to generate customized IVR commands that provides different types of rich media based information (e.g., hyperlinks, video files, audio files) based on the sender input. Other systems and methods are also directed towards embedding active content (i.e. rich media based content) into documents.
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