Systems and processes to manage multiple modes of communication

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United States of America Patent

PATENT NO 9736664
SERIAL NO

14922344

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Abstract

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A computer-implemented system and method to manage the communication of a user are disclosed. In one embodiment, when a person tries to electronically convey a message to the user, the status of the user, the identity of the person, and the urgency of the message can be identified. The access priority of the person can be determined based on the person's identity. Then, the message can be managed using one or more rules and in view of the status of the user, the access priority of the person and the urgency of the message.

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Patent Owner(s)

Patent OwnerAddress
INGENIOSHARE LLC4010 MOORPARK AVENUE SUITE 211 SAN JOSE CA 95117

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cheung, Kwok Wai Tai Po, HK 38 1125
Thomas, C Douglass Saratoga, US 269 18662
Tong, Peter P Mountain View, US 216 15821

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