Providing a record of an interactive conference

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9754320
APP PUB NO 20140108288A1
SERIAL NO

13652120

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

Embodiments of the invention are directed to systems, methods, and computer program products for providing a record of an interactive conference, such as a video conference. The systems, methods, and computer program products determine that an operative connection has been established between a user device of a user and a system associated with a representative of a financial institution, such that the user and the representative are conducting a conference; identify a document referenced during the conference; capture at least a portion of the conference in a record; associate the document with the record; and store the record. Customers of financial institutions desire to have records of their interactions with representatives of the financial institution and the embodiments of this invention assist the customer in maintaining and organizing those records.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • BANK OF AMERICA CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Agrawal, Rajat Sunnyvale, US 34 649
Calman, Matthew A Charlotte, US 241 8650
Han, Wanwen Jersey City, US 8 194
Jones, Alicia C Fort Mill, US 72 2213
Liu, Su Pittsburgh, US 432 1708
Park-Hur, Cameron Jungeun Castro Valley, US 7 168
Rachmel, Nir Brookline, US 8 194
Streja, Lynn Pittsburgh, US 7 168
Votaw, Elizabeth S Potomac, US 142 3147

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
7.5 Year Payment $3600.00 $1800.00 $900.00 Mar 5, 2025
11.5 Year Payment $7400.00 $3700.00 $1850.00 Mar 5, 2029
Fee Large entity fee small entity fee micro entity fee
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00