System and method for managing E-commerce transactions

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United States of America Patent

PATENT NO 9824379
SERIAL NO

14490768

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system that incorporates teachings of the present disclosure may include, for example, an avatar engine having a controller to retrieve a user profile of a user, present the user an avatar having characteristics that correlate to the user profile, detect one or more responses of the user during a communication exchange between the avatar and the user, identify from the one or more responses a need to engage in an e-commerce transaction, engage in a commercial exchange with a merchant system according to the e-commerce transaction, identify a commercial status of the e-commerce transaction from the commercial exchange with the merchant system, and present the user by way of the avatar the commercial status of the e-commerce transaction. Other embodiments are disclosed.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chang, E-Lee Mableton, US 98 1601
Clayton, Darnell Atlanta, US 35 845
Khandelwal, Madhur Atlanta, US 60 1322
Roberts, Linda Boynton Beach, US 81 2072
Schroeter, Horst Juergen New Providence, US 34 613

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