Virtual assistant team customization

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United States of America Patent

PATENT NO 9830044
SERIAL NO

14293586

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Techniques and architectures for implementing a team of virtual assistants are described herein. The team may include multiple virtual assistants that are configured with different characteristics, such as different functionality, base language models, levels of training, visual appearances, personalities, and so on. The characteristics of the virtual assistants may be configured by trainers, end-users, and/or a virtual assistant service. The virtual assistants may be presented to end-users in conversation user interfaces to perform different tasks for the users in a conversational manner. The different virtual assistants may adapt to different contexts. The virtual assistants may additionally, or alternatively, interact with each other to carry out tasks for the users, which may be illustrated in conversation user interfaces.

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Patent Owner(s)

  • VERINT AMERICAS INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brown, Fred A Colbert, US 77 4690
Miller, Tanya M Colbert, US 38 4011

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