Method and apparatus for content presentation in association with a communication connection

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United States of America Patent

PATENT NO 9838541
SERIAL NO

15089224

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Importance

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Abstract

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A method and apparatus are provided for presenting content to a caller and/or a called party in association with a telephone call or other communication connection. Content may be presented pre-ring (before the called party's telephone rings), in-call, and/or post-call, and may be related to a party participating in the call or may be related to a third party. Presentation of specified content may include assisted sharing, wherein both parties view the same content and one guides or assists the other. A received call may be split into signal and voice channels, with the signal channel used to notify a call controller of the call and the voice channel being directed to an agent selected by the call controller to handle the call.

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Patent Owner(s)

  • BROWN, WENDELL D.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brown, Wendell D Henderson, US 53 996

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