Systems and methods for claims processing via mobile device

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United States of America Patent

PATENT NO 9846911
SERIAL NO

12180048

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method, system and computer-usable medium are disclosed for the processing of information collected by a mobile device at the site of an incident. An incident information processing system, comprising an incident location information module, receives incident information provided in a communication originated from a mobile device. The received incident information is processed by the incident location information module to provide location information, which is then used to provide incident response services. Image and audio information relating to the incident are likewise provided by the mobile device for processing into incident information. Incident statement questions are generated by the incident information processing system and are then presented via the mobile device for response by various parties associated with the incident. Responses to the questions are collected via the mobile device, processed into incident statements, and stored in the incident information and claims repository.

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Patent Owner(s)

  • UNITED SERVICES AUTOMOBILE ASSOCIATION;UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Billman, Bradly Jay San Antonio, US 121 3470
Bueche,, Jr Michael P San Antonio, US 24 323
Burks, Rickey Dale Boerne, US 28 509
Oakes,, III Charles L Boerne, US 44 750

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