Providing searching strategy in connection with answering question in message

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United States of America Patent

PATENT NO 9858335
SERIAL NO

14692431

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method, system and computer program product for providing a searching strategy in connection with answering a question in a message. A message containing a question is detected as being received from a sender. The steps performed by the recipient of the message to answer the question are monitored. Content is detected as being inserted in a reply message responding to the sender's message via a copy and paste operation. In response to detecting the copy and paste operation, the monitored steps utilized by the user in the user's searching strategy in arriving at an answer to the sender's question are stored in a database. The monitored steps are then attached to the reply message as tags or a link to the database to retrieve the stored monitored steps is inserted in the reply message thereby allowing the sender to replay the searching strategy used in answering the sender's question.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chakra, Al Apex, US 370 4289
Harpur, Liam Dublin, IE 299 2035
Rice, John Waterford, IE 181 5660

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